Client Reviews for Susan A. De León, Navarre Realtor® & Broker Associate

Steven Gordy – Client Testimonial

Susan is great! She goes above and beyond for her clients! She has helped us buy two homes in the last two years. We will also be using her to sell one of them. Nothing but good things to say about her. She is the best!

Christopher Phillips, FL PE, FL CGC – Client Testimonial

I have been speaking with Susan De Leon over the years when I would see her sign on a listed property. I would let her know my nearby property was listed FSBO or with another Realtor, but if she brought a buyer, I was offering a sales bonus. I would also ask her opinion and the conversations were always enjoyable, educational and helpful.

Recently, in early 2024, I listed a property with a Realtor. I came to know this Realtor in 2023 as the listing agent on a property I had purchased, but there were Seller apparent valid ownership issues. Closing did not occur and funds were returned to me.

I decided in 2024 best plan may be to list a property with this same Realtor to stay engaged on possible resolution by Seller on the property that didn’t close. I was hoping for a 1031 exchange opportunity back to this first property that didn’t Close.

After a couple months listed with this Realtor, there was some occasional buyer interest; however, no Offers, not even reduced Offers from builders. I happened to notice Susan had a ‘Pending (Closing)’ Realtor sign on a property she had listed, directly behind my property on a parallel street. I reached back out to Susan for her review, input and opinion why this seemingly great property I had wasn’t receiving any Offers. She discovered some MLS document upload issues and I was aware at listing that the property would only be on one MLS platform, etc.

I had informed my Realtor if no Offer by a certain time period, I would have to consider cancelling and looking at other options. That time period was reached, and I had to cancel my listing.

I listed with Susan same day. The very next day, she had my property under Contract! The Contract Offer was $30K above what I was considering selling for at a reduced builder Offer.

As a prior USAF Vice Commander, I told Susan she was a warrior, and I was amazed at her ability to get an Offer and under Contract in one day. I let the prior listing Agent know about the one-day Offer and Contract and this is how it’s done. The prior Agent was in disbelief.

Susan’s business approach, energy, conscientiousness, professionalism, and ability to close are all second to none. I will only list for sale with her from now on, or retain only her as my buyer’s Agent. I dropped off a Thank You gift for Susan at her Realtor office after the successful Sale Closing. I told the Realtor office staff who accepted the gift for Susan that whatever she was getting paid wasn’t enough, and I was extremely happy with the Sale.

Payton Welch – Client Testimonial

Susan was a rockstar. She was kind, incredibly timely with responses, and intuitive. If we had a question, she knew exactly what to do to get an answer. She came prepared to every house with an abundance of knowledge on the property and surrounding area. As first time buyers, she offered assistance and advice when needed and acted as a wonderful guide. I would recommend her to everyone!

Michael Burns – Client Testimonial

We were referred to Susie by another Realtor, and we’re so glad we were. Susie was a fantastic agent for us. Her prompt and thorough communication, along with her deep knowledge of the Navarre area, made the entire process much easier and far less stressful.

Additionally, Susie is certified in Military Relocation and was extremely understanding and helpful with the complexities of a military move and the VA loan process. As first-time homebuyers, we felt reassured by her easy-going demeanor and extensive experience.

If you’re looking for a home in the Navarre area—whether you’re in the military or not—I highly recommend Susie’s services.

Rob Bradshaw – Client Testimonial

I recently had the pleasure of working with Susan De Leon to sell my home, and I cannot speak highly enough of the experience. From start to finish, Susan was incredibly supportive, ensuring that every step of the process was as smooth and stress-free as possible.

One of the standout qualities of Susan was her prompt communication. No matter the time or day, she was always available to answer questions, provide updates, and offer reassurance. Her responsiveness was truly impressive and made me feel like a priority throughout the entire selling process.

In addition to her exceptional communication skills, Susan provided invaluable guidance. She had an in-depth understanding of the real estate market and used her expertise to offer strategic advice that ultimately led to a successful sale. Her insights were spot-on, and I always felt confident in the decisions we made together.

What truly sets Susan apart is her dedication and personal touch. She was with me every step of the way, from preparing the house for listing to navigating offers and finalizing the sale. Her support made all the difference, and I am incredibly grateful for their hard work and commitment.

If you are looking for a real estate agent who is not only knowledgeable and professional but also genuinely cares about their clients, I wholeheartedly recommend Susan De Leon. She exceeded all my expectations and made the home selling experience a positive and rewarding one.

K Holt – Client Testimonial

Susan De Leon is a dedicated, experienced realtor who is absolutely great to work with. She made all the difference in my life when I needed to buy a home and move. We’re so grateful to have worked with her and would recommend her to anyone looking to buy or sale!

Michelle Boyd – Client Testimonial

Enjoyed working with Susan! She was always very responsive, answered all our questions, and provided numerous resources throughout the process. We look forward to working with her again!

Colleen McGregory – Client Testimonial

We have worked with Susan on many different occasions. She is amazing! Very thorough, always responsive and finds the answer. She works very hard for her client’s. Susan is a fantastic agent, highly recommended to everyone!

Angie Tubb – Client Testimonial

Susan is amazing – thorough, kind … patient. She helped me through the entire process.

Would recommend Susan every time.

Scott Trump – Client Testimonial

Wow! End-to-end knowledge goes above and beyond expectations. I’d recommend Susan to anyone purchasing a home. Checks all the boxes… responsiveness, attentive to detail, and finder of creative solutions. Client services like this are hard to find in today’s day and age.

Cheryl Martin – Client Testimonial

We recently moved after 21 years in the same house. Susan DeLeon held our hands and made the transition a pleasant one rather than one filled with anxiety. We will always be grateful for her knowledge and patience in answering our many questions during the selling and moving process. Thank you, Susan!

A Allardyce – Client Testimonial

Very easy and straightforward from getting it on the market to closing!

Kathy Flowers – Client Testimonial

Susan was a great help to my husband and me when we were looking for a home. She worked hard to find a house that fit our needs and she was always prompt to respond to our phone calls and emails. Susan was especially helpful to us when we needed local knowledge questions answered regarding real estate, home repairs, etc. And, even though we bought our house in 2018, she is still quick to respond to any questions we have about future home selling and buying. I highly recommend Susan to anyone looking to buy or sell real estate in the area.

Chris Polster – Client Testimonial

I was introduced to Susan through Coldwell Banker’s referral process since I had a friend with the same company working out of state. After extensive research, she was determined one of the best in the area and a great match for my house hunting requirements. From the beginning, Susan made me feel at ease and responded to any questions I had professionally and in a timely manner. We had great discussions about my likes and dislikes so there was little ambiguity when listings became available. I felt no pressure from her throughout the process to rush into anything I wasn’t interested in or that didn’t fit my needs.

Although my first bid was not accepted, we quickly moved on to additional listings with little to no hesitancy. The second house I made an offer on was accepted but Susan had some work to do because it was being sold ‘As Is’. Several obstacles surfaced during the termite/WDO and home inspection process but Susan took care of everything roughly within a week’s time frame. From my arrival to Florida through closing took exactly 90 days to complete with a 30-day close on the property. I was informed by my realtor friend that this may not have happened with any other realtor. Susan was a pleasure to talk to, easy to get along with, and made my first home purchase fun and seamless (for me at least). She will be selling my house when I move in a few years and I would definitely recommend her for your next home buying/selling endeavor.

Terry & Barbara Dionne – Client Testimonial

We had a wonderful experience with Susan. I highly recommend Susan for your realty needs. We had a lot of concerns from buyers insurance company. Susan helped us with all the concerns and made the sell very easy.

Stovers – Client Testimonial

You couldn’t find a better realtor than Susan. She treats you with upmost priority, making sure everything is done in a timely matter. If she doesn’t know the answer, she finds it. Our home went on the market during COVID 19. We had a contract the first weekend that it posted on Zillow. Susan did a wonderful job posting info and pictures of the house. A military family bought the home but couldn’t move right away because the military had a freeze on their people because of COVID-19. Susan stayed in touch with us during the 3 month waiting period. She attended the closing also in case we had questions. We loved working with her and so will you.

Glenn & Ruth Ryan – Client Testimonial

Susan is good at rolling with the punches. She was available to us at all times no matter what day it was.

Highly recommended.

W & R Wright – Client Testimonial

Susan sold our house in just 3 days and we closed on time. She supplied all the necessary information for us to make an informed decision on our listing price. She had wonderful suggestions for ways to help the house look it’s best for showings, and she had professional pictures taken. After we received our offer she gave us her professional opinion as to what to give as our counteroffer and it was accepted that same day. She was also a reliable source of information for all our questions, as well as being the most friendly person to deal with personally.

David Spicer – Client Testimonial

Susan Durfee surpassed and helped me sell my home. There were circumstances in which I needed to sell it and all of my expectations were met. Susan was quick to respond to all questions through email, txt or phone calls. I do appreciate her work ethic and what she brought to the table to get my house sold.

Shay A Crocker – Client Testimonial

We had a very specific set of needs for our home, which made the search very difficult. Susan was attentive, patient and extremely easy to work with. Her advice was solid, and she was extremely professional. I hope I never have to move again, but if I do, I know who I’m going to call.

Debbie Long – Client Testimonial

Love Susan’s Personality! She is easy talk to and to work with. She is knowledgeable, understood my situation, and kept me on track. I consider Susan a friend…we worked so well together!!

Sara Kelley – Client Testimonial

I was relocating here from out of state, which is stressful enough by itself, but add buying a home, send stress up a few notches. Working with Susi helped decrease that stress and made the move much easier. It was a pleasure to work with Susi and I highly recommend her to anyone looking for a new – or new to them – home!

Larry Hitson – Client Testimonial

Susan handles all of my real estate transactions. Very professional and goes above and beyond to get the deal done. I bought one house through her and also bought a lot. Both transactions went great without any issues. I recommend her to other associates and she meet all of their needs. I recommend her to anyone I know who needs real estate help.

Susan Collier – Client Testimonial

On behalf of being a former Realtor myself, I know the importance of the time is of the essence. My Realtor Susan Durfee did an amazing job at closing two real estate transaction at the same time. Of course, there were a few bumps along the way, but everything worked out for me selling one home and getting my new home in the same week. I couldn’t say enough about how wonderful this lady worked to get the job done. I have a local business myself so having the time to look for houses, before, after and in the middle of the day made it challenging. Susan had shown me several properties by this point and written multiple offers. The house I purchases was seen so early in the morning it was quite funny that while we were the first people to see the house, we also seen others potential buyers driving by. After finding this house Susan did an amazing job getting all the details right with the offer and contract.

Beth Smith Crocker – Client Testimonial

Susan was completely dedicated in finding the perfect house for our specific needs. She was even patient with all my crazy indecisiveness & handled it all with ease. She stuck by us through multiple builders, contracts, typical speedbumps & ultimately found us our forever home! If you are looking for a realtor with passion, compassion, knowledge & drive… You found her!

Trevor & Lynne Warman – Client Testimonial

Susan Durfee Replied to all emails in a timely manner and kept us straight on what we needed, how when. She also interfaced with the lender so that we were all on the same page. Susan was very supportive through the process. At closing, we were presented with a binder she had put together for us with pertinent paperwork and other details, and including a personal greeting card welcoming us to our new home.

Robert & In Sur Port – Client Testimonial

Susan went above and beyond to get our property sold. She is outstanding.

Dee Alei – Client Testimonial

We would highly recommend Susie to anyone needing a realtor in Navarre or surrounding area! She was always prompt in her response to us, always answered every question, and generally went well above and beyond what is normal or customary. She worked very hard on our behalf, more than any realtor with whom we have worked in the past! She is a gem!